Ans: Yes, We are Providing Modem/ONT Free to Use Basis with our New Welcome Plans. Where Customer will Pay the Welcome Plan Amount and Get Modem Free to Use Basis. This ONT/Modem is Locked and Non Usable with Other Internet Services. Customer Has to return this Modem While Disconnecting Our Connection.

Ans: Generally We don't Charge Any Installation cost for New Connection. It's Free of cost with Welcome Plan Value if the Customer Installation Location is Coming under Any Apartment or Society. Sometimes Installation Cost Applicable if the customer location is Non Feasible with our Fiber network. The installation cost is required to pay by Customer to Make it Feasible with Fiber Connection. The Estimate will be given by Our Service Partner Before Installation as per actual basis.

Ans: No. Above Price are Excluding GST. 18% GST Will be Applicable in Plan Value. You can Claim Your GST By providing/Updating on Your Profile with GSTN Certificate.

Ans: Yes, it's Unlimited Data with Fixed Usage Policy that is post 3500GB Speed will be Reduced to 2mbps and continue with Unlimited Data. This High Speed Data Limit 3500GB Applicable Per month Per Subscription.

Ans: You can Book Complaint By following Process:

1. By calling our 24X7 helpline No: 91325-91325
2. By Visiting Customer Care Page on Website reisnet.in
3. Self-care Android Mobile App 24x7 that is REISNET CUSTOMER APP
4. Self Visit to our Nearest Regional Office (Mon-Sat 10 AM to 08 PM)

Service Restoration time is Generally 4 to 24Hour If any Challenges. Physically Visiting Time to customer Place is 8AM - 8PM Only.